Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services

Off-campus Access

Photo: Iran: Esfahan: See-o-seh Bridge.

Remote Working Portal - How to set up using Remote Desktop

Initial Step 1 - find the I.P. Address

From the Start menu select Run. In the Run dialogue type cmd and press ENTER.

Type ipconfig.

Windows IP Configuration
Ethernet adapter Wireless Network Connection:
        Connection-specific DNS Suffix  . : lboro.ac.uk
        IP Address. . . . . . . . . . . . : 131.231.185.183
        Subnet Mask . . . . . . . . . . . : 255.255.254.0
        Default Gateway . . . . . . . . . : 131.231.184.1
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . : lboro.ac.uk
        IP Address. . . . . . . . . . . . : 131.231.82.28
        Subnet Mask . . . . . . . . . . . : 255.255.248.0
        Default Gateway . . . . . . . . . : 131.231.80.1
Ethernet adapter Bluetooth Network Connection:
        Media State . . . . . . . . . . . : Media disconnected

Find the I.P. Address for the Ethernet adapter Local Area Connection (not the Wireless nor the Bluetooth if present).

Type exit.

Initial Step 2 - Allow Remote Desktop Access

If you have an administrator account on the computer, you can do this yourself. Otherwise you will need help from your IT Support Staff.

  1. Log on as Administrator.

  2. On the desktop right-click My Computer and select Properties.

  3. Select the Remote tab.

    VPN Screen - Web Applications.

  4. Ensure that Allow users to connect remotely to this computer is selected.

  5. Click on Select Remote Users... button.

  6. Add the user to the Remote Users group.

  7. Click OK.

  8. Click OK.

How to Access Using Remote Desktop (from Windows 7 Service computer)

How to Access Using Remote Desktop (from Staff Desktop PC)

How to Access Using Remote Desktop (from the Non Staff Desktop PC)

How to Access Using Remote Desktop (from the Remote Working Portal)

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Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.